Section 1
What is e-Commerce?
Section 2
Why Consider e-Commerce?
Section 3
e-Commerce - A Business Focus
Section 4
Types of e-Commerce and How to Guides
Section 5
Charting Your First Steps
Small Business Assistance
Small Business Assistance
This section covers the services of the SBDC, Department of Training and TAFE as some of the avenues for your initial Small Business Assistance enquiries. To access information on other organisations you should visit the links section.
Small Business Development Corporation (SBDC)
We understand that small business operators have very limited time in which to search for relevant information and assistance. By calling the SBDC, we can discuss your immediate e-Commerce needs and point you in the right direction.
Several of the SBDC’s key services and programs are summarised below. In particular, we invite you to contact our specialist e-Commerce staff member or to find out more visit the SBDC website.
Specialist Advisory Service — The Small Business Development Corporation has a team of experienced professionals who can provide information and guidance on starting a new business or growing an established business. The Small Business Services team has a background in small business and can help you in any area of your business in person, over the phone, or on site. Specialist team members can provide you with one-on-one assistance in the areas of leasing, business planning, marketing, franchising, financing and much more.
A specialist e-Commerce staff member is also available to provide you with relevant and up to date e-Commerce information and to help you progress your e-Commerce endeavors.
Telephone: 9220 0222 or Country Callers 1800 199 125
Email: info@sbdc.com.auBusiness Enterprise Centres (BECs) — A statewide network of BECs are located in metropolitan and country areas to assist you to expand your existing business or explore new business ideas. Each centre is community owned and run by a management committee comprising representatives from local business, private and public sector groups and local government. Each BEC has a manager committed to working with you to achieve your business goals. BEC managers have practical business experience and can provide assistance on finance, marketing, business planning, market research, trade information, regulations and licensing matters.
Telephone: 1800 093 340 for the location of your nearest BEC.
Small Business Improvement Program (SBIP) — An innovative program of the SBDC which is designed to assist WA small businesses to improve their competitive performance by taking a strategic planning approach to their development. The program provides a financial contribution of up to $5,000 to eligible small WA business wishing to have planning services undertaken by an external consultant. Planning services included are an e-Commerce Strategic Plan, Quality Assurance Certification, a Business Assessment, a Business Plan and a Strategic Marketing Plan.
Telephone: 9220 0222 or Country Callers 1800 199 125
Email: info@sbdc.com.auBusiness Information Licence Centre (BILC) — Invaluable assistance can be gained from visiting the centre located at 553 Hay Street Perth. Whether you are considering a new business idea or expanding an already existing small business, you can receive information on business licence requirements to assist in the development process. A business licence package can be created from a database of over 8,000 business licences at the local, state and federal government level. If you can not make it into the centre, packages can be sent out or you can obtain information online by accessing the Business Licence Information Service (BLIS) website. In addition, a large range of business related books and reference material is available. There is also access to an online information area for small business market research purposes and a representative from the Australian Taxation Office available to answer all your taxation queries.
Telephone: 9220 0234 or Country Callers 1800 199 125
Email: info@sbdc.com.auSmall Business Information Workshops — A range of regular workshops are conducted by the SBDC that are informative, affordable and delivered at convenient times. These sessions will increase your knowledge of business and management. Presenters are experienced in business and their practical approach will enable you to understand new ideas and how to implement them in your own business. Workshop details can be obtained and bookings made online by accessing the SBDC website.
Telephone: 9220 0233
Email: workshops@sbdc.com.au
Small Business Development Corporation
553 Hay Street (Cnr Pier Street) Perth, Western Australia 6000
Tel: (08) 9220 0222
Fax: (08) 9325 3981
Country freecall hotline: 1800 199 125
www.sbdc.com.au
info@sbdc.com.au
Business Information and Licence Centre
Also situated at:
553 Hay Street, Perth,
Western Australia 6000
Tel: (08) 9220 0234
Fax: (08) 9221 3780
Country freecall hotline: 1800 199 125
www.licence.sbdc.com.au
Business Enterprise Centres
For the location of your nearest BEC
Freecall hotline: 1800 093 340
Department of Education and Training — Western Australian Training Info Centre
The Western Australian Training Info Centre is the key entry point for Access All Areas which is about opening doors to the many training and employment options available today.
Staff at the Centre are available to discuss your options, or you may use the other resources available such as OZJAC, an easy to use computer program that provides information on jobs and courses offered by TAFE, universities and registered private providers.
The Centre is on the ground floor of Albert Facey Houses on the corner of Wellington Street and Forrest Place in Perth. The entrance is in the laneway that runs off Forrest Place between the GPO and the WA Tourist Centre. If you can’t visit in person, call on (08) 9325 9322 or 1800 999 167. The fax number is (08) 9321 1422, email information@afh.training.wa.gov.au or visit the dedicated website.
Western Australian Training Info Centre
Ground Floor, Albert Facey House
469-489 Wellington Street
Perth Western Australia 6000
Telephone: 061 8 9325 9322 or 1800 999 167
Facsimile: 061 8 9321 1422
Email: information@afh.training.wa.gov.au
Central TAFE
Central TAFE (Central) is a leader in Vocational Education and Training in Australia. It is the largest TAFE college in Western Australia, with its roots going back one hundred years to the days of Perth Technical College, Western Australia's original TAFE institution.
The college operates from four main campuses (Perth, East Perth, Mt Lawley and Leederville) and several annexes which are easily accessible by train and/or bus.
Central TAFE recognises that changes in technology, work practices and ultimately, demands by customers, is impacting on the workplace and creating demands for new skills and competencies. We have designed a comprehensive range of courses and support facilities for organisations and individuals who wish to keep up with changes in today's business world. Our courses and facilities are designed to equip our clients with strong practical skills that can be applied to matching the needs of a new electronic supported workplace.
This online training program, “e-Start”, has been developed by Central TAFE for the Small Business Development Corporation. It is a testament to the College’s ability to provide industry focused, flexible training solutions.
On completion of e-Start you may wish to further develop your knowledge and skills in this area. The College delivers a range of business, e-Commerce and management training courses designed to provide practical training with a focus on business application and job skills. For further information contact the College or visit the Central TAFE website.
Central TAFE
Tel: 1300 300 822
Outside Australia Tel: (+61 8) 9427 1055
Website: www.central.wa.edu.au
Email: central@perth.training.wa.gov.au
Other TAFE Colleges
TAFE is a popular choice for post-secondary education and training in Western Australia. TAFE students are taught in a supportive environment that offers flexibility and hands on experience in a vast range of different industry areas, WA’s winning TAFE formula is the envy of training providers the world over. It is highly effective but simple — and is based on successful partnerships between TAFE and industry and business organisations to ensure that student training is tailored to meet the skill needs in the workforce.
To find out more, and for links to all TAFE’s in WA see http://www.training.wa.gov.au/training/content-training-tafe.asp
